Privacy Policy
Hopdox, LLC (“Company”, “we”, “us”, and “our”), is committed to ensuring the security and protection of the personal information that we collect. This Privacy Policy includes (a) our products or services and processes, which may result in the collection of personal data; (b) the purpose for processing personal data; (c) the persons or entities with whom we share personal data; and (d) how long we maintain personal data. This Privacy Policy applies to:
- All information we collect through the products, events, promotions, surveys, contests and all other services (collectively, the “Services”) provided on our websites, applications and platforms, including mobile websites, applications and platforms, any affiliated or non-affiliated third-party sites, and all social media platforms (collectively, the “Sites”); and
- All current, potential and former employees, users, independent contractors, vendors, third parties and/or any other person whose personal data we have collected electronically, in person or otherwise
Please read this Privacy Policy carefully. By accessing or using our Sites and Services, you agree to this privacy policy.
Special Note: The Sites are general audience sites and are not designed or intended for children younger than 16. We do not knowingly target or collect personal information from any person younger than 16.
Residents of certain states may have additional rights concerning their Personal Information (defined later in this Policy) under the laws of those states. If you are a resident of Nevada, California, Colorado, Connecticut, Utah or Virginia, please click the hyperlinked name of your state, which will immediately take you to the “Additional Privacy Information for Certain Jurisdictions” section provided below.
What Information We Collect
Information We Collect Automatically. If you use the Sites, read or download information, your web or mobile browser may automatically send us your internet or other network activity including one or more of the following (collectively, “Network Information”):
- Your internet protocol (IP) address, registration date, and one or more cookies that may uniquely identify your browser;
- Your internet domain and the specific path, actions and navigation choices;
- The internet address of the site from which you linked the Sites, and the time and date you accessed the Sites;
- Your browsing history, search history, information on your interaction with the Sites or other websites and applications or advertisements; and
- Your browser software, operating system and browser language, and information about your location and mobile device, including a unique identifier for the mobile device.
Information You Give To Us and Information We Collect From Others. If you use the Sites or Services, or you otherwise use or purchase our Services, we receive and store information you enter on the Sites, or that you give us in-person, via telephone, email, or otherwise. We may also collect personal information from third parties that operate (a) portions of the Sites and Services on our behalf or (b) independent websites. When we obtain personal data from third parties, we will treat the acquired information like the information that we collect ourselves. Depending on the Services we provide to customers and/or the services being provided to us by other third parties, we may collect (and over the previous 12 months have collected) the following information about you from you and/or others:
- Network Information;
- Personal information and identifiers, such as name, postal address, email address, telephone numbers, account name, social security number, driver’s license or state identification card number, passport number or other similar information, physical characteristics or description, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information (collectively, “Personal Information and Identifiers”);
- Protected classification information, such as race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), veteran or military status, sexual orientation or other similar information (collectively, “Protected Class Information”);
- Commercial information, such as the Services purchased, obtained or considered, or other purchasing or consuming histories (collectively, “Commercial Information”);
- Biometric and identifying information, such as fingerprints, faceprints, voiceprints, iris or retina scans, keystroke, gait or other physical patterns, and sleep, health or exercise data, genetic, physiological, behavioral and biological information or other similar information (collectively, “Biometric Information”);
- Sensory data, such as audio, electronic, visual, thermal, olfactory or similar information (collectively, “Sensory Information”);
- Geolocation data, such as physical location or movements (collectively, “Geolocation Information”);
- Professional or employment-related information, such as work history and job descriptions with current and prior employers (collectively, “Employment Information”);
- Education information, such as student financial information, grades, transcripts, class lists and other records related to a student maintained by an educational institution or party acting on its behalf (collectively, “Education Information”); and
- Inferences drawn from any of the personal information listed above to create a profile or summary, such as, for example, an individual’s preferences, abilities, aptitudes, predispositions, and characteristics (collectively “Profile Information”).
Why We Collect: We collect this information for business and commercial purposes, including in order to:
- To create, maintain, customize, secure, and manage your account with us, including for accounting, finance, and dispute resolution purposes (such as accounts receivable, accounts payable, account reconciliation, cash management, or money movement) and for consolidated management and reporting;
- To personalize your experience on the Sites and to deliver content and Services relevant to your interests and requests through our Sites (with your consent as required by law);
- To process your requests, purchases, transactions, and payments and to prevent financial fraud and other illicit activity;
- For testing, research analysis, and product development, including to develop and improve the Sites and Services;
- Initiate, assess, develop, maintain, or expand a business relationship, including negotiating, contracting, and fulfilling obligations under contracts;
- Perform due diligence regarding an individual’s qualifications and eligibility for the Services, including verifying the identity, qualification, authority, and creditworthiness of the individual and obtaining publicly-available information from third parties (such as publicly-available sanction lists from screening companies);
- Manage a database of email information, phone information or other information and send transactional communications (such as requests for information, responses to requests for information, orders, confirmations, training, and service updates);
- Assure quality control and to enforce Company’s standards and policies;
- Manage and mitigate risk, including for audit and insurance functions, and as needed to meet our obligations and to protect assets;
- Manage security, including monitoring individuals with access to the Sites, applications, systems, or facilities, investigation of threats, and as needed for any data security breach notification;
- Monitor and analyze web traffic and online behavior for search engine optimization and social media marketing;
- Host data files that enable the Sites and Services to function, be distributed, and to provide specific features or parts of the Sites and/or Services;
- Manage relationships with current and potential customers and for marketing purposes, including sending marketing, promotional, product and service, and customer communications and surveys and other communications to individuals who have not objected to receiving such communications;
- Anonymize or de-identify the personal information;
- View and incorporate content hosted on external sites;
- Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations; and
- Process payment information and transactions.
Why we collect personal information
We Collect personal information automatically for business and commercial purposes to:
- Maintain or analyze the functioning of the Sites or Services and to maintain network communications;
- Monitor and analyze web traffic and online behavior for search engine optimization and social media marketing;
- Host data files that enable the Sites to function, be distributed, and to provide specific features or parts of the Sites;
- To create, maintain, customize, secure, and manage your accounts with us, including for accounting, finance, and dispute resolution purposes (such as accounts receivable, accounts payable, account reconciliation, cash management, or money movement) and for consolidated management and reporting;
- To personalize your experience on the Sites and to deliver content and Services relevant to your interests and requests through our Sites (with your consent as required by law);
- To process your requests, purchases, transactions, and payments and to prevent financial fraud and other illicit activity;
- For testing, research analysis, and product development, including to develop and improve the Sites and Services;
- Initiate, assess, develop, maintain, or expand a business relationship, including negotiating, contracting, and fulfilling obligations under contracts;
- Manage a database of email information, phone information or other information and send transactional communications (such as requests for information, responses to requests for information, orders, confirmations, training, and service updates);
- Assure quality control and to enforce Company’s standards and policies;
- Manage security, including monitoring individuals with access to the Sites and Services, applications, systems, or facilities, investigation of threats, and as needed for any data security breach notification;
- Manage relationships with current and potential customers and for marketing purposes, including sending marketing, promotional, product and service, and customer communications and surveys and other communications to individuals who have not objected to receiving such communications;
- Anonymize or de-identify the personal information;
- View and incorporate content hosted on external sites;
- Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations; and
- Process payment information and transactions.
We Collect personal information provided by you and third parties for business and commercial purposes to:
- Maintain or analyze the functioning of the Sites or Services and to maintain network communications;
- Monitor and analyze web traffic and online behavior for search engine optimization and social media marketing;
- Host data files that enable the Sites to function, be distributed, and to provide specific features or parts of the Sites;
- To create, maintain, customize, secure, and manage your accounts with us, including for accounting, finance, and dispute resolution purposes (such as accounts receivable, accounts payable, account reconciliation, cash management, or money movement) and for consolidated management and reporting;
- To personalize your experience on the Sites and to deliver content and Services relevant to your interests and requests through our Sites (with your consent as required by law);
- To process your requests, purchases, transactions, and payments and to prevent financial fraud and other illicit activity;
- For testing, research analysis, and product development, including to develop and improve the Sites and Services;
- Initiate, assess, develop, maintain, or expand a business relationship, including negotiating, contracting, and fulfilling obligations under contracts;
- Manage a database of email information, phone information or other information and send transactional communications (such as requests for information, responses to requests for information, orders, confirmations, training, and service updates);
- Assure quality control and to enforce Company’s standards and policies;
- Manage security, including monitoring individuals with access to the Sites and Services, applications, systems, or facilities, investigation of threats, and as needed for any data security breach notification;
- Manage relationships with current and potential customers and for marketing purposes, including sending marketing, promotional, product and service, and customer communications and surveys and other communications to individuals who have not objected to receiving such communications;
- Anonymize or de-identify the personal information;
- View and incorporate content hosted on external sites;
- Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations; and
- Process payment information and transactions.
How We Collect Personal Information
Collecting Information From Customers. Pursuant to our agreements with customers, and in order to perform and provide the Services thereunder, our customers may provide us with information about themselves their clients, employees and contractors when using the Sites or Services.
Collecting Information From Other Third Parties. We may use cookies to recognize you when you return to the Sites in order to provide you with a better user experience. We also allow our affiliates and third-party vendors to use cookies on our Sites; some of these parties may use cookies in ways that we do not. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of the Sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log onto our Sites.
Collecting Information From Web Technologies and Social Media. Cookies, pixel tags, device or other identifiers and local storage are used to deliver, secure, and understand products, services, and ads, on and off Facebook, Instagram, X (formerly known as Twitter), LinkedIn, YouTube, and related social media platforms. They also are used to gather information for remarketing to similar audiences on our Sites. Because of this, third-party vendors, including Google, show our ads on sites across the internet. This technology allows third-party vendors, including Google, to use cookies to serve ads based on someone’s past visits to our Sites. You may opt out of Google’s use of cookies by visiting Google’s Ads Settings. You may also opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
How We Might Share Personal Information & Why
Sharing Information With Third Parties. We take reasonable precautions to be sure that nonaffiliated third parties and affiliates, to whom we disclose your personally identifiable information are aware of this Privacy Policy and will treat the information in a similarly responsible manner. Our contracts and written agreements with nonaffiliated third parties that receive information from us about you prohibit those parties from transferring the information other than to provide the Services that you obtain from us.
Over the previous 12 months, we may have shared the following categories of personal information with third parties: Personal Information and Identifiers, Protected Classification Information, Commercial Information, Biometric Information, Network Information, Sensory Information, Geolocation Information, Employment Information, Education Information, and Profile Information.
We will not disclose your personal information to third parties except to provide you with information or services you request, deliver our Services that include your personal information, or under certain circumstances as described in this Privacy Policy, including:
Your Consent. We may share personal data with your consent.
Disclosure For Legal Reasons. We may release personal data to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a physical threat to you or others, a threat to homeland security, a threat to our system or network, or cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, or illegal conduct. We may also disclose personal data where needed to affect the sale or transfer of business assets, to enforce our rights, protect our property, or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions.
Agents & Contractors. Our contractors sometimes have access to your personal data in the course of assisting in the operation of our business and providing Services to you. These contractors include vendors and suppliers that provide us with technology, services, and/or content for the operation and maintenance of the Sites and the Services. Access to your personal information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function. Contractors have an obligation under their contracts with us to keep your information confidential and to comply with our privacy and security policies.
Links To Other Sites. The Sites may contain links to other websites and resources located on servers maintained by third parties. These links are provided for your convenience and information only and, as such, you access them at your own risk. When you click on one of those links, we will not provide any personal information about you but may let the site know that you came from the Sites. We do not control the privacy practices and policies of other sites. Please read their privacy policies in order to understand what information they collect about you and how they use it.
Aggregated, Non-Personal Information. We may share aggregated, non-personal information about you with third parties. This is information that is combined with the non-personal information of other users and does not allow you to be identified or contacted. Depending on the circumstances, we may or may not charge third parties for this aggregated information. We also may not limit the third parties' use of the aggregated information.
Selling Personal Information. We do not sell personal data. Although the Company shares data with third parties as outlined in this Privacy Policy, the Company does not sell any of your personal information to any third party.
How and Where We Process and Store Data
Methods of Processing. The data processing is carried out in accordance with our privacy procedures and policies and using computers and/or related software and IT tools. In some cases, the data may be accessible to certain types of (i) internal parties in charge or involved with the operation of our Sites and Services (i.e., administration, legal, sales and marketing, etc.) or (ii) external parties who assist us in providing, operating, and maintaining our Sites and Services, (i.e., third-party technical service providers, mail carriers, hosting providers, communications agencies, etc.). Still, we notify both internal and external parties of this Privacy Policy and require that internal parties (through employment agreements and related employment policies) and external parties (through written agreements) keep and maintain the data in accordance with the safeguards described in this Privacy Policy and related policies and procedures.
Third Party Processing. We assess and review each of our third-party processers to ensure that they are in compliance with this Privacy Policy.
How We Protect Personal Data? The Company protects data using administrative, technical, and physical safeguards. When we use third-party service providers, we ask those providers to implement similar safeguards. However, we cannot guaranty that your information is completely secure either within the Company or on the systems of third-party service providers.
How Long Do We Keep Your Personal Data?
We retain personal data we collect from you when we have an ongoing legitimate business need to do so (i.e., to provide you with the Services you have requested or to comply with applicable legal requirements). When we no longer have an ongoing legitimate business need to process your personal information, we will physically destroy, delete or anonymize it or, if this is not possible, then we will securely store your personal data and isolate it from any further processing until deletion is possible.
How To Contact Us
If you have any questions regarding this Privacy Policy or exercising any of your privacy rights, please contact us at the telephone number, email address or mailing address listed below:
Email Address: support@hopdox.com
Mailing Address: 497 Quail Hollow Lane, Alpine, UT 84004
Changes To This Privacy Policy
We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we will give notice to you via (i) the Sites or (ii), where feasible, and at our discretion, contact information available to us. We encourage you to periodically review this Privacy Policy so as to remain informed on how we are protecting your information.
Changes In Our Corporate Structure
If all or part of the Company is merged, acquired or otherwise transferred to another entity, the personal data you have provided to us may be transferred as part of that transaction. We will take steps to ensure that any personal data that is transferred will not be used or shared in a manner inconsistent with this Privacy Policy, as it may be amended.
Additional Privacy Information for Certain Jurisdictions
Note that these rights only apply to Personal Information that we collect and process under the terms of this policy. In our capacity as a service provider to other businesses, we may collect or process other Personal Information as reasonably necessary to provide our services. This Personal Information is not subject to the rights outlined below.
1. Rights of Nevada Consumers. Nevada residents have the right to opt-out of the sale of “Personally Identifiable Information,” which is defined as a natural person’s first name or first initial and last name in combination with their Social Security Number, driver’s license number, identification card number, account number, credit card number, debit card number, in combination with any required security code, access code, or password that would permit access to that person’s financial account. However, we do not sell Personally Identifiable Information, so an opt-out mechanism is not required.
2. Rights of California Consumers. Under the California Consumer Privacy Act (“CCPA”), California residents have the right to receive certain disclosures regarding our processing and sharing of “Personal Information,” as defined under the CCPA. CCPA INFORMATION MAY BE FOUND HERE.
3. Rights of Colorado Consumers. Under the Colorado Privacy Act (“CPA”), Colorado residents have the right to receive certain disclosures regarding a business’ processing of “Personal Data,” as defined under the CPA, as well as certain rights with respect to our processing of such Personal Data.
We may share de-identified information about individuals with third parties for any reason. We commit to maintaining and using de-identified data without attempting to re-identify a Colorado consumer except as permitted by law.
- Right to Access: To confirm if a Controller is processing your Personal Data and to access the data.
- Right to Correction: To correct inaccuracies in your Personal Data, considering the nature of the Personal Data and the purposes of the processing of your Personal Data.
- Right to Deletion: To delete Personal Data provided by or obtained about you.
- Right of Portability: To obtain a copy of the Personal Data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit your Personal Data to another controller or business, the processing is carried out by automated means.
- Right to Opt-Out of Sale: Under the CPA, a “sale” includes disclosing or making available Personal Information to a third party in exchange for money. We do not “sell” Personal Information under this definition, so an opt-out mechanism is not required.
- Right to Opt-Out of Ads: To opt out of the processing of your Personal Data for Targeted Advertising.
- Right to Opt-Out of Significant Profiling: To opt out of the processing of your Personal Data for decisions that produce legal or similarly significant effects. We currently do not process Personal Data to make decisions with significant effects on consumers.
- Our Right to Refuse Your Request: We may deny your request if (1) we are not reasonably capable of associating your request with the Personal Data or it would be unreasonably burdensome for us to associate your request with the Personal Data; (2) we do not use the Personal Data to recognize or respond to you specifically or associate the Personal Data with other Personal Data about you; and (3) we do not sell the Personal Data to any third party or otherwise voluntarily disclose the Personal Data to any third party other than a processor, except as otherwise permitted under Colorado law.
- Right to Appeal: If we decline to take action regarding your request, we will notify you and provide our reasons and instructions for how you can appeal the decision. If the appeal is denied, we will provide a way for you contact the Attorney General to submit a complaint.
4. Rights of Connecticut Consumers.
Under the Connecticut Data Privacy Act (“CDPA”), Connecticut residents have the right to receive certain disclosures regarding a business’ processing of “Personal Data,” as defined under the CDPA, as well as certain rights with respect to our processing of such Personal Data.
- Right to Appeal: If we decline to take action regarding your request, we will notify you and provide our reasons and instructions for how you can appeal the decision. If the appeal is denied, we will provide a way for you contact the Attorney General to submit a complaint.
We may share de-identified information about individuals with third parties for any reason. We commit to maintaining and using de-identified data without attempting to re-identify a Connecticut consumer except as permitted by law. - Right to Access: To confirm if a Controller is processing your Personal Data and to access the data.
- Right to Correction: To correct inaccuracies in your Personal Data, considering the nature of the Personal Data and the purposes of the processing of your Personal Data.
- Right to Deletion: To delete Personal Data provided by or obtained about you.
- Right of Portability: To obtain a copy of the Personal Data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit your Personal Data to another controller or business where the processing is carried out by automated means.
- Right to Opt-Out of Sale: Under the CDPA, a “sale” includes disclosing or making available Personal Information to a third party in exchange for money. We do not “sell” Personal Information under this definition, so an opt-out mechanism is not required.
- Right to Opt-Out of Ads: To opt out of the processing of your Personal Data for Targeted Advertising.
- Right to Opt-Out of Significant Profiling: To opt out of the processing of your Personal Data for decisions that produce legal or similarly significant effects. We currently do not process Personal Data to make decisions with significant effects on consumers.
- Our Right to Refuse Your Request: We may deny your request if (1) we are not reasonably capable of associating your request with the Personal Data or it would be unreasonably burdensome for us to associate your request with the Personal Data; (2) we do not use the Personal Data to recognize or respond to you specifically or associate the Personal Data with other Personal Data about you; and (3) we do not sell the Personal Data to any third party or otherwise voluntarily disclose the Personal Data to any third party other than a processor, except as otherwise permitted under Virginia law.
5. Rights of Utah Consumer.
Under the Utah Consumer Privacy Act (“UCPA”), Connecticut residents have the right to receive certain disclosures regarding a business’ processing of “Personal Data,” as defined under the UCPA, as well as certain rights with respect to our processing of such Personal Data.
We may share de-identified information about individuals with third parties for any reason. We commit to maintaining and using de-identified data without attempting to re-identify a Connecticut consumer except as permitted by law.
- Right to Access: To confirm if a Controller is processing your Personal Data and to access the data.
- Right to Deletion: To delete Personal Data provided by or obtained about you.
- Right of Portability: To obtain a copy of the Personal Data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit your Personal Data to another controller or business where the processing is carried out by automated means.
- Right to Opt-Out of Sale: Under the UCPA, a “sale” includes disclosing or making available Personal Information to a third party in exchange for money. We do not “sell” Personal Information under this definition, so an opt-out mechanism is not required.
- Right to Opt-Out of Ads: To opt out of the processing of your Personal Data for Targeted Advertising.
- Right to Opt-Out of Significant Profiling: To opt out of the processing of your Personal Data for decisions that produce legal or similarly significant effects. We currently do not process Personal Data to make decisions with significant effects on consumers.
- Our Right to Refuse Your Request: We may deny your request if (1) we are not reasonably capable of associating your request with the Personal Data or it would be unreasonably burdensome for us to associate your request with the Personal Data; (2) we do not use the Personal Data to recognize or respond to you specifically or associate the Personal Data with other Personal Data about you; and (3) we do not sell the Personal Data to any third party or otherwise voluntarily disclose the Personal Data to any third party other than a processor, except as otherwise permitted under Virginia law.
- Right to Appeal: If we decline to take action regarding your request, we will notify you and provide our reasons and instructions for how you can appeal the decision. If the appeal is denied, we will provide a way for you contact the Attorney General to submit a complaint.
We may share de-identified information about individuals with third parties for any reason. We commit to maintaining and using de-identified data without attempting to re-identify a Virginia consumer except as permitted by law.
- Right to Correction: To correct inaccuracies in your Personal Data, considering the nature of the Personal Data and the purposes of the processing of your Personal Data.
- Right to Deletion: To delete Personal Data provided by or obtained about you.
- Right of Portability: To obtain a copy of the Personal Data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit your Personal Data to another controller or business where the processing is carried out by automated means.
- Right to Opt-Out of Sale: Under the VCDPA, a “sale” includes disclosing or making available Personal Information to a third party in exchange for money. We do not “sell” Personal Information under this definition, so an opt-out mechanism is not required.
- Right to Opt-Out of Significant Profiling: To opt out of the processing of your Personal Data for decisions that produce legal or similarly significant effects. We currently do not process Personal Data to make decisions with significant effects on consumers.
- Our Right to Refuse Your Request: We may deny your request if (1) we are not reasonably capable of associating your request with the Personal Data or it would be unreasonably burdensome for us to associate your request with the Personal Data; (2) we do not use the Personal Data to recognize or respond to you specifically or associate the Personal Data with other Personal Data about you; and (3) we do not sell the Personal Data to any third party or otherwise voluntarily disclose the Personal Data to any third party other than a processor, except as otherwise permitted under Virginia law.
- Right to Appeal: If we decline to take action regarding your request, we will notify you and provide our reasons and instructions for how you can appeal the decision. If the appeal is denied, we will provide a way for you contact the Attorney General to submit a complaint.